Refund policy

Last updated: November 13, 2026

Damaged, misprinted or wrong items
Every pack is printed to order. If your cards arrive damaged, misprinted or not what you ordered, email us within 14 days of delivery with your order number and a photo, and we’ll send a replacement or refund you in full. You won’t need to send anything back.

Changed your mind?
If you’re a consumer in the UK, you have the right to cancel your order within 14 days of the day you receive it, for any reason.

• Tell us you want to cancel by emailing us.
• Return the unused cards to us within 14 days of telling us. We’ll send you the return address.
• You pay the cost of returning them.
• We’ll refund the product price and the standard delivery cost within 14 days of receiving the cards, or proof that you’ve sent them back.

We may reduce your refund if the cards have been written on, used or damaged. (We appreciate the temptation.)

Refunds
Approved refunds go back to your original payment method. Your bank may take a few extra days to process them.

Your rights
This policy doesn’t affect your legal rights, including your rights if goods are faulty, not as described, or don’t arrive.

Contact
haveaniceblank@gmail.com